In Store Returns Policy
If you change your mind about your purchase, please return the
unused goods, in original packaging to us with the till receipt within 14 days, and we will offer you a full refund. Items outside of the 14 days but within 28 days will be offered an exchange or credit note.
This does not affect your legal right, including your right to claim a refund, replacement or repair where the goods are faulty.
Refunds will not be given on:
Sale items, turf, perishable goods (including food), bedding plants, special order items and garden machinery.
Return Policy for Sale Items
Sale items are non refundable. Sale items returned within 14 days are eligible for an exchange or credit only.
This does not affect your statutory rights.
Garden Centre Opening Times
Our opening times are now back to normal
Mon - Sat: 9am - 5.30pm
Sun: 10am - 4.30pm
Restaurant Opening Times
Mon - Sat: 9am - 5pm
Sun: 10am - 4pm
Fire Museum Opening Times
Now open 3 days per week
Monday - Thursday: Closed
Friday - Sunday: 10am - 4pm
(last admission 3.30pm)
Call Us On
Ash Lane, Ash, Nr Sevenoaks, Kent, TN15 7EG