Returns Policy
In Store Returns Policy
If you change your mind about your purchase, please return the
unused goods, in original packaging to us with the till receipt within 14 days, and we will offer you a full refund. Items outside of the 14 days but within 28 days will be offered an exchange or credit note.
This does not affect your legal right, including your right to claim a
refund, replacement or repair where the goods are faulty.
Refunds are given at the discretion of the company.
Refunds will not be given on:
Sale items, turf, perishable goods (including food), bedding plants,
special order items, garden machinery, face masks or clothing.
Please note: We do not allow returns or refunds between Christmas and New Year.
This does not affect your legal right to claim a refund, replacement or repair where the goods are faulty.
Refunds are given at the discretion of the company.
Return Policy for Sale Items
Sale items are non refundable.
Unused sale items returned within 14 days are eligible for an exchange or credit only.
This does not affect your statutory rights.
Featured
Contact Information
Garden Centre Opening Times
Mon - Sat: 9am - 5.30pm
Sun: 10am - 4.30pm
Restaurant Opening Times
Mon - Sat: 9am - 4.30pm
Sun: 10am - 4pm
Takeaway available to order online
Fire Museum Opening Times
Now open 3 days per week
Monday - Thursday: Closed
Friday - Sunday: 10am - 4pm
(last admission 3.30pm)
Call Us On
01474 852788
Find Us
Ash Lane, Ash, Nr Sevenoaks, Kent, TN15 7EG