In Store Returns Policy
If you change your mind about your purchase, please return the
unused goods, in original packaging to us with the till receipt within 14 days, and we will offer you a full refund. Items outside of the 14 days but within 28 days will be offered an exchange or credit note.
This does not affect your legal right, including your right to claim a refund, replacement or repair where the goods are faulty.
Refunds will not be given on:
Sale items, turf, perishable goods (including food), bedding plants, special order items and garden machinery.
Return Policy for Sale Items
Sale items are non refundable. Sale items returned within 14 days are eligible for an exchange or credit only.
Face masks are non-returnable
This does not affect your statutory rights.
Garden Centre Opening Times
Mon - Sat: 9am - 5.30pm
Sun: 10am - 4.30pm
Restaurant Opening Times
Now Open - Outside only
Mon - Sat: 9am - 4.30pm
Sun: 10am - 4pm
Takeaway avilable to order online
Fire Museum Opening Times
To help safeguard everyone’s health in these difficult times the museum will be closed until further notice.
Call Us On
Ash Lane, Ash, Nr Sevenoaks, Kent, TN15 7EG